How online retailing is different from brick-and-mortar
In your usual brick-and-mortar retail store, you have customers coming in and get a feel for the products and services you offer. Online retailing is heavily dependent on pictures and the marketer’s ability to construct crafty marketing messages and product descriptions. Online retailing is also not as rosy as many people make it to be, it is a tough operating environment, people have to be able to find your website. In other words it must be optimized for search engine indexing.
Online retailing however, has its own advantages. With brick-and-mortar, your business is basically confined to the location of your store. Thus you may not be able to sell to potential customers in other geographical locations. In other words online retailing gives retailers access to international markets. The geographical limitations however can also be viewed as an advantage of the brick-and-mortar retail stores, in the sense that you get to communicate face-to-face with your customers and built personal relationships. Where as with online retailing you may get skeptics who are reluctant to form such relationships, let alone buy from unknown and small brands.
While your brick-and-mortar store relies heavily on the notion of location, location, location!, your online retail store will have to rely heavily on generating traffic and gaining higher page raking, which could potentially mean long hours of work. There are however some form of savings that comes with moving your retail business online such as savings on rent and utility bills required to keep the regular store running. Just do not rush to everything online if you are not sure how you are going to run your business entirely online.
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Filed under: Business
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